Privacy Policy for We Were Once Fiends

Effective Date: 1/2/25

At We Were Once FIends, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit and shop on our website.

By using our website, you consent to the collection and use of your information as described in this policy. Please read this policy carefully before providing us with any personal information.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, sign up for our newsletter, or otherwise interact with us. This may include:

  • Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment information (e.g., credit card details).

  • Non-Personal Identification Information: Browser type, device information, IP address, and usage data (such as the pages you visit and how you interact with our website).

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze trends.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions and fulfill your orders.

  • To improve customer service by responding to your inquiries and feedback.

  • To personalize your shopping experience, including recommendations and promotions.

  • To send promotional emails and newsletters (if you’ve opted in).

  • To improve our website’s functionality, services, and content based on user behavior and interactions.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data. All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to keep your information confidential and only use it for the purposes for which it was provided.

We may also disclose your information if required by law, such as in response to a subpoena or court order, or when we believe it is necessary to protect our rights or comply with legal obligations.

5. Third-Party Services

Our website may include links to third-party websites, such as social media platforms or other online services. These websites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of these third-party websites.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. Cookies are small files stored on your device that allow us to recognize you and provide a more personalized experience. You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us at studio@wewereoncefiends.us

  • Opt-out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.

  • Request that we stop using your data for marketing purposes.

  • Request to receive a copy of your personal data in a machine-readable format.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or store personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

We Were Once Fiends, Inc.
New York, NY 10011
Email: studio@wewereoncefiends.us
Phone: 212 730 7779